Privacy Policy

2. Information We Collect

We may collect the following types of information:

• Personal information you provide voluntarily — such as your name, email address, company name, and role — when you submit a contact form, apply for a license, or communicate with us.
• Usage data collected automatically — including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website.
• Technical data from API usage — if you are a licensee, we collect API call metadata, claim volumes, and error rates for service operation and billing.

3. How We Use Your Information

We use the information we collect to:

• Process and respond to license applications and inquiries.
• Provide, operate, and maintain the Transit Protocol platform.
• Communicate with you about your account, services, and updates.
• Improve our website, products, and services.
• Monitor and analyze usage patterns and trends.
• Comply with legal obligations and enforce our terms.

4. Data Storage and Security

Your data is stored on AWS infrastructure in the ap-south-1 (Mumbai) region. We implement industry-standard security measures including encryption at rest and in transit, network isolation, and access controls. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies

Our website uses minimal cookies necessary for basic site functionality. We do not use third-party advertising cookies or cross-site tracking. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Services

We use the following third-party services:

• Formspree — for processing contact form submissions.
• Amazon Web Services — for cloud infrastructure and hosting.
• Vercel — for website hosting and deployment.

7. Data Retention

Contact form submissions and application data are retained for up to 2 years or for the duration of any business relationship, whichever is longer. Licensee operational data (API logs, claim records) is retained according to the terms of the license agreement. You may request deletion of your personal data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of your personal data.
• Object to or restrict processing of your personal data.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at admin@transitsystems.in.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including regions where AWS operates data centers. We ensure appropriate safeguards are in place for any such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

Transit Systems Pvt Ltd — admin@transitsystems.in